December Newsletter

Check out our latest news below, and remember, you can always follow us on social media to keep up with the latest consumer news. For specific queries and issues, please call our helpline, on Lo-call 1890 432 432 or (01) 402 5555


Happy Christmas!

However you plan to celebrate this year, we would like to wish you and your family a very happy and peaceful Christmas with very best wishes for 2018. If you have a consumer rights or personal finance query over the Christmas period you can contact our helpline. Our contact details are above and our opening hours are as follows:

  • Open: 27, 28, 29 December from 9am to 6pm
  • Reopen as normal on 2 January from 9am to 6pm
Toy Safety

Don’t let an unsafe toy into your home this Christmas. Check out our tips on what to look out for when buying toys in the run up to Christmas, helping you avoid any nasty surprises –

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Play your cards right with gift vouchers this year

Gift vouchers and gift cards can be a great present to give or receive at Christmas but it is important to understand the terms and conditions that come with them. For a quick reminder on what to look out for, use our handy tips –

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Be careful with your debit and credit cards this Christmas

Christmas can be a hectic time of year and it’s really important to take extra care when using your debit or credit card when shopping or socialising.  Check out our useful information so that you can stay vigilant and avoid falling victim to a scam or fraud –

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Recent product recalls

We have published a number of product recalls in the product safety section of our website.  These recalls relate to products such as toys, cars and electrical goods.  We have a full list on our website and also share them on our Facebook page –

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