Citi’s Value Proposition:A Mission of Enabling Growth and Progress

What You Can Expect From Us & What We Expect From Ourselves

Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

We protect people’s savings and help them make the purchases – from everyday transactions to buying a home – that improve the quality of their lives. We advise people on how to invest for future needs, such as their children’s education and their own retirement, and help them buy securities such as stocks and bonds.

We work with companies to optimize their daily operations, whether they need working capital, to make payroll or export their goods overseas. By lending to companies large and small, we help them grow, creating jobs and real economic value at home and in communities around the world. We provide financing and support to governments at all levels, so they can build sustainable infrastructure, such as housing, transportation, schools and other vital public works.

These capabilities create an obligation to act responsibly, do everything possible to create the best outcomes, and prudently manage risk. If we fall short, we will take decisive action and learn from our experience.

We strive to earn and maintain the public’s trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients’ interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.


In billions of dollars, except per-share amounts, ratios and direct staff

2016 2015 2014
Citicorp Net Revenues $66.0 $67.4 $67.9
Citi Holdings Net Revenues 3.9 9.0 9.3
Citigroup Net Revenues $69.9 $76.4 $77.2
Citicorp Net Income 14.3 16.3 10.8
Citi Holdings Net (Loss) 0.6 1.0 (3.5)
Citigroup Net Income $14.9 $17.2 $7.3
Diluted EPS – Net Income 4.72 5.40 2.20
Diluted EPS – Income from Continuing Operations 4.74 5.42 2.20
Citicorp Assets 1,738 1,650 1,704
Citi Holdings Assets 54 81 138
Citigroup Assets $1,792 $1,731 $1,842
Deposits 929.4 907.9 899.3
Citigroup Stockholders’ Equity 225.1 221.9 210.2
Basel III Ratios – Full Implementation
Common Equity Tier 1 Capital 12.6% 12.1% 10.6%
Tier 1 Capital 14.2 13.5 11.5
Total Capital 16.2 15.3 12.8
Supplementary Leverage 7.2 7.1 5.9
Book Value per Share $74.26 $69.46 $66.05
Common Shares Outstanding (millions) 2,772.4 2,953.3 3,023.9
Market Capitalization $165 $153 $164
Direct Staff (thousands) 219 231 241