REPORT CALLS FOR BETTER COOPERATION BETWEEN CONSUMER ORGANISATIONS AND NATIONAL AUTHORITIES

REPORT CALLS FOR BETTER COOPERATION BETWEEN CONSUMER ORGANISATIONS AND NATIONAL AUTHORITIES

A report published by BEUC – The European Consumer Organisation and ten national consumer associations calls for better and more systematic cooperation between public authorities and consumer organisations.

The report entitled “Enforcement of Consumer Rights” suggests improvements in the field of consumer protection. By working together, consumer organisations and public authorities could find a way to better protect consumers across the EU.

Furthermore, consumers would also benefit from making the collective redress mechanism more effective in the EU. The EU recommendations on collective redress are yet to be implemented in a number of countries. This leaves some consumers disadvantaged.

If taken onboard, the report’s suggestions and improvements could lead to better consumer protection.

The report is a result of the two-year COJEF project (Consumer Justice Enforcement Forum) which would bring together experts working in the field of consumer rights enforcement. You can read the full report here.